![]() ![]() Adhere to all Credit Union policies, procedures, and regulatory agency requirements.Coach staff to expand the use of alternative digital delivery systems by explaining the merits of other systems such as Online Banking, Bill Pay and Contact Center.Submit annual budget recommendations to the Branch Manager. Look for opportunity to enhance revenue, reduce expenses, create efficient processes and improve operations.Set clear expectations to deliver high quality service leveraging the HVCU Sales & Service model to promote the Credit Union’s products and services and support branch profitability.Responsible for all aspects of branch operations including the completion of branch audits, security checks and regulatory compliance to effectively manage risk.Ensure standard operating procedures are being followed and provide guidance and training to branch employees to resolve operational issues, exceptions and adjustments.Supervise the day-to-day activities of the branch, modeling the highest level of member service while processing transactions and resolving potential member issues.Utilize HVCU’s coaching and development tools to provide consistently meaningful feedback to employees.Build employee engagement through consistent communication, coaching and reinforcement of organizational values and modeling of critical behaviors. Interview, hire and develop employees.Foster employee development through training and coaching to inspire actions that increase engagement and productivity in order to meet branch and organizational goals. Primary Function: Ensure the delivery of an exceptional member experience while maintaining operational integrity of the branch. Declined/Instant Declined: Written notification will be mailed to you.Hudson Valley Credit Union is currently recruiting for the position of Supervisor Branch Operations.Pending/Referred: A decision will be made within 24-48 hours.Approved/Instant Approved: You can proceed with your new account or loan. ![]() Here are the status designations you may see when checking your application: Enter your info and click the Get Status button. For loan applications, click the Track Loan Application link from the Personal / Loans menus on our website.For new accounts, click the Track Account Application link from the Personal / Accounts menus on our website.If you are not an Internet Banking or Mobile Banking user, please check your status as follows:.If you are an Internet Banking or Mobile Banking user, log in and click the New Account/Loan App option under the Accounts & Loans menu.Additionally, you can check the status of your application online as follows: Some new account and loan applications are instantly approved by our system, but if yours is not one of those applications we’ll provide a status update via email, when available. Value of your home and current loans (for home equity applications)Ĭheck the Status of Your New Account/Loan Application.Housing expenses (rent, mortgage, taxes, insurance).The following information will help you complete your application:.All other decisions will be communicated by mail within 5-7 business days. A loan underwriter will notify you of an approval within two business days (with the exception of home equity approvals which take three business days).You’ll receive the same great rates and terms from HVCU when completing the financing at the dealership. If applying for an auto loan and you intend to purchase a vehicle at a participating dealer, please be sure to indicate this on your application to make the entire process more efficient.There is no fee to use any of our online applications.
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